Terms of Use

1. Acceptance of Terms

By accessing and using Vetrify ("we," "us," or "our"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Use of Service

Vetrify provides informational tools to help veterans understand and manage their VA disability claims process. Our services include:

• Educational VA disability rating estimation
• Condition matching based on Military Occupational Specialty (MOS)
• Educational resources about the VA claims process
• The Complete Toolkit, a one-time purchase with additional educational content, evidence organization, and preparation tools

Vetrify does not prepare, present, or prosecute VA claims on behalf of veterans. Only VA-accredited representatives (VSOs, attorneys, and claims agents under 38 CFR § 14.629) may lawfully do so.

3. Disclaimer

Vetrify is not affiliated with the U.S. Department of Veterans Affairs and is not a VA-accredited representative. We do not provide legal or medical advice. Our rating estimates are for educational purposes only. Nothing Vetrify provides, including our rating estimates and the Complete Toolkit, guarantees VA benefit approval or any other outcome. Ratings, approvals, and compensation are determined solely by the VA, and its decision may differ from our estimates. Results may vary based on individual circumstances.

Using Vetrify or buying the Complete Toolkit does not make Vetrify your attorney or create an attorney-client relationship, a fiduciary relationship, or any form of professional representation. Your communications with Vetrify are not protected by attorney-client privilege.

For help preparing, presenting, or prosecuting a VA claim, or for representation before the VA, work with a VA-accredited VSO, attorney, or claims agent, or file directly with the VA.

4. Account Terms

Creating an account is required to access certain features. You agree to:

• Provide accurate and complete information
• Maintain the confidentiality of your account credentials
• Use the service only for lawful purposes
• Not attempt to gain unauthorized access to our systems

Authentication is provided through Firebase Authentication. You may close your account at any time by contacting us.

5. Payment Terms

The one-time Complete Toolkit purchase is billed through Stripe. By purchasing, you authorize Stripe to charge your payment method for the stated amount in U.S. dollars. Taxes may apply based on your jurisdiction.

• One-time purchases: Billed once at checkout. Lifetime access applies to the purchased tier.
• Refunds: All sales of the Complete Toolkit are final and non-refundable.

6. Privacy

Your use of our service is also governed by our Privacy Policy. Please review our Privacy Policy, which also governs the site and informs users of our data collection practices.

7. Intellectual Property

All content on this website, including text, graphics, logos, and software, is the property of Vetrify or its content suppliers and is protected by United States and international copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Vetrify shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

9. Dispute Resolution

These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-law principles. Before filing any formal claim, please contact us at legal@vetrify.ai so we can try to resolve the issue directly. Any unresolved disputes will be handled in the state or federal courts located in Maricopa County, Arizona.

10. Contact Information

If you have any questions about these Terms of Use, please contact us at: